Standard Cancellation Policy

Details of our cancellation policy

Cancellation 45 days prior the date of arrival will be refunded in full .

Cancellation 30 days prior the date of arrival is eligible for a 70% refund.

Cancellation 21 days prior the date of arrival is eligible for a 40% refund.

Cancellation less than 21 days prior to arrival date is not eligible for refund.

No refund for cancellation on peak period (December 20th to January 10th).

If a credit has been approved, it is valid for 06 months from the date which the  cancellation was made.

Credit card Chargeback fees : Any fees charged to Southern India By Car And Driver by our credit card payment provider arising from a chargeback or a disputed charge on the cardholder’s .credit card will be charged to the cardholder. This fee is non – refundable.

Change of itinerary after holiday has commenced: Any alteration or cancellation of services after your holiday has commenced can incur penalties. There is no refund for unused services.

Refunds : All refund requests must be in writing and made direct to us by email from whom the travel arrangements were purchased. Claims must be made within 10 days of completion of travel arrangements. Refund will not be made for booking cancelled due to inclement weather or illness. These must be claimed through your travel insurance. No refund will be made for services once travel arrangements have commenced. No guarantee is provided or warranted that any refund will be available.

Reporting of incidents: Any abnormal incidents including injuries. service problems, cancellation of a service or dissatisfaction must be reported to Southern India By Car And Driver during the event to allow us an opportunity to rectify the situation or provide assistance.